Politique d’expédition
1. Order Processing Time
All orders are processed within [1–2 business days].
- Orders placed after [cut-off time, e.g. 3 PM] will be processed the next business day
- Orders are packed from ready-made batches to ensure consistency and faster delivery
2. Delivery Areas
We currently deliver to:
- European Union
If you are unsure whether we deliver to your area, please contact us before placing your order.
3. Delivery Time
- Estimated delivery time: 1–3 business days depending on location
- Delivery times are estimates and may vary due to traffic or unforeseen delays
4. Shipping Fees
- Shipping fees are calculated at checkout based on your location
- Free delivery on orders above 50 Euros
5. Delivery Conditions
- Please ensure someone is available to receive the order
- We are not responsible for failed deliveries due to:
- Incorrect address
- Customer unavailability
Re-delivery may incur additional charges.
6. Product Storage & Quality
Our products are prepared in advance and packaged to maintain quality.
- Products should be stored properly after delivery
- We are not responsible for quality issues resulting from:
- Improper storage
- Exposure to heat
- Delayed consumption after delivery
7. Order Communication
- You may be contacted via phone or WhatsApp to confirm delivery details
- A delivery time window may be provided when possible
8. Bulk & Special Orders
For bulk orders or events, please contact us in advance:
📧 Email: info@fnnloly.com
📞 Phone/WhatsApp: +4915202005566